24/7 Emergency

WATER DAMAGE RESTORATION

If you’re looking for a professional water damage company near Marietta GA, Steam N Fresh is available 24/7 to help you. We do our best to arrive in about 1-hour from your call.

Rapid water damage clean up response for all types of water damage issues

  • Pipe Break
  • Appliance Failure
  • Frozen Pipes
  • Foundation Failure
  • Overflows
  • Condensation From HVAC Systems
  • Flooded Basements
  • Sewage Backup
  • Storm Damage
  • Sump Pump Failure
  • Septic System Failures
  • And More!

Water damage cleanup

Services In Marietta

When you have water damage in your home or business, it can be very unpredictable. Water moves and hides in places that you would least suspect. It is vitally important that when you discover you need water damage cleanup. To call a qualified water damage company quickly.

At Steam N Fresh, we stay up-to-date on all things water damage related. Our technicians go through rigorous training both in-house and off-site water restoration schools and classes. We continue to refine our processes and strive to become a better water restoration company every day. As a locally owned water damage restoration company, we have earned a reputation for excellence and delivering premium quality service at every turn.

Safety is the most important part of any water damage situation. We urge you to stay clear of the area, especially if there is a significant amount of water and if water has came from above where ceilings are falling. 

For fresh water damage situations like a pipe break, we advise you to turn off any valves to stop the flow of water. This may mean you need to shut off your main water valve to accomplish this. If you not sure how to do this, we can help and/or recommend an experience and qualified plumber. Knowing the water source helps us to write a water damage protocol and scope of work. We can help with all types of water damage such as fresh, gray and black water. We refer to them as category 1, 2, 3 respectfully.

The first thing our water damage crew will do is evaluate what is needed for the water damage repair. This includes safety aspects and where the water has traveled. We have specialized water damage moisture meters that allow us to detect hidden moisture. Once we have a scope of work done we will discuss it with you and answer any questions you might have.

Part of the water damage process is moving contents from the affected area to a non-effected area. In some situations, this might require the need to rent temporary storage for both damaged and undamaged items. For any water damaged items, we will take photos and inventory for you and your insurance company. In some cases, the items can be cleaned and restored.

We have a plethora of tools to extract water including our truck mounted machines. Removing bulk or standing water helps the water restoration process go more quickly and helps to prevent secondary water damage. Water can travel very quickly and the smallest amount of water can cause a lot of damage. Removing the bulk water helps to prevent this and lessens the chance of a mold or mildew issue too.

Following the bulk water extraction we being the cleaning process and install professional water damage drying equipment in the affected areas. We use commercial dehumidifiers and other industrial equipment to remove moisture that water extraction can’t remove. This includes moisture in building materials such as wood, drywall, padding and carpet. 

For situations such as sewage backup cleanup, sump pump failure, and rain water intrusion we may need to clean and sanitize concrete and wood framing if they’ve been affected by that type of water. Flood water cleanup is often considered category 3 or black water. We use EPA registered cleaning agents that will ensure the area is clean and sanitary. 

Frequently asked water damage questions

Of course we do! During the water damage cleanup process, we will document all work done and can provide all documentation to your insurance company. Water damage documentation can include photos, sketches and drawings of affected materials, amount of water extracted, materials removed, square footage of area cleaned, number of drying equipment pieces placed, and any thing else your insurance company may require. 

Yes we are. We carry all proper insurances and licenses to be an Georgia water damage company. Formal requests can be made by contacting our office. 

Our company goes through training and certification by the IICRC. All water damage cleanup technicians go through this training and regularly attended continuing education classes. We are proud to note that we have a rigorous internal training program as well. We are constantly learning and invest in the best equipment, tools, and training.

First and foremost, we have years of service to the greater Marietta area area and service all of Cobb County GA. We are a family-owned and operated cleaning and water restoration company. We are very involved in the community and support many other locally owned businesses.

Next, our job as an Marietta water damage company is to work for you – the client. We can always say that we have our clients’ best interest in mind and we pride ourselves on a job well done. The same great service you’ve experienced with our cleaning services you get with our flood cleanup service too. 

The short answer is yes you can! In many cases, your insurance company may recommend one or more companies. As the property owner, you have the right to choose any contractor or water damage company you want. You do not have to use the company your insurance recommends no matter what they tell you. 

The cost of professional water damage cleanup depends greatly how much area and what materials have been affected. As the property owner, you’re generally responsibly for your deductible. Most insurance policies allow for restoration or replacement so that you have the same “like, kind, and quality” of materials before the water damage loss.

Choosing to wait to fix the water damage can cause greater out of pocket costs as your insurance company can deny the claim. It is vitally important to hire a professional water damage cleanup company quickly once your discover water damage happening within your property.

Many water mitigation damage projects take 3-4 days on average. This includes inspection, water extraction, demolition, cleaning, and drying equipment. We only provide the water mitigation services but have a referral network of contractors that can help with replacement and repairs needed such as drywall, insulation, and flooring.

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